Product FAQs

Learn more about our innovative dysphagia nutrition products.

Inform yourself and improve the quality of life for people with dysphagia. If you don’t find answers to your specific questions about the Thick-It® brand suite of dysphagia products, don’t hesitate to reach out to us at 1-800-333-0003 or online.

Where can I purchase Thick-It® brand thickeners, ready-to-drink beverages, and purées?

Thick-It® brand dysphagia products are available at leading retailers nationwide, online, as well as by phone. See a list of retailers here. Your local pharmacist can also order it for you, so if you don’t see it on the shelf, stop by the pharmacy and ask the team for help.

Do I need a prescription to purchase Thick-It® brand products?

No, you do not need a prescription. Visit our Shop Now page for details on where you can purchase Thick-It® brand products. Although a prescription is not needed, we recommend you consult with a medical professional to determine the appropriate consistency to purchase.

I’m a healthcare professional and I’d like to use Thick-It® brand products in my facility. How do I purchase it?

If you are looking to purchase Thick-It® brand products to use in your facility, click here.

Do Thick-It® brand products have a National Drug Code (NDC) number or Healthcare Common Procedure Coding System (HCPCS) code for Medicaid/Medicare billing or insurance reimbursement?

No, the Thick-It® brand does not have NDC numbers.

Yes, there HCPCS codes for Thick-It® brand thickeners or for any pre-thickened product. But this does not necessarily mean they will be reimbursed; contact your private insurers, State Medicaid or Medicare for exceptions and specific information.

Click here to search the Durable Medical Equipment Coding System (DMECS) database.

Are Thick-It® brand beverages safe for children?

The Thick-It® brand and our parent company, Kent Precision Foods Group, are committed to providing our customers with safe and high-quality products while complying with applicable industry standards and regulatory requirements. For years, the U.S. Food and Drug Administration, American Academy of Pediatrics, and American Speech-Language-Hearing Association have advised caution in the use of thickening products that contain xanthan gum or similar agents, such as starch, with any infant. In the thickener industry, this caution has expanded over time.

Under these circumstances and until further information is made available, Kent Precision Foods Group, Inc. has decided to update the Thick-It®  brand product line labels (Clear Advantage® Instant Food & Beverage Thickener, Clear Advantage® ready-to-drink beverages, Original Food & Beverage Thickener, Original Concentrated Food & Beverage Thickener, Original Foodservice Food & Beverage Thickener, and Thick-It® Purées) to recommend that the products should not be used by infants under 2 years old and should only be used by children under the age of 12 in consultation with a physician.